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Frequently Asked Question
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חיפוש דוגמאות ע"פ תחומי עיסוק
נכון שאתם רוצים לשמוע דוגמאות בתחום הפעילות שלכם ? יאללה כנסו
Call 0203 949 5510 or complete the below form for a callback within 15 minutes!
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How can you offer such an affordable and competitive price ?
Due to the number of orders received on a daily basis through recommendations via groups and word of mouth as well as incorporating a fully automated online purchasing system, we have achieved economies of scale which allows us to drastically lower costs and offer exceptional value for money.
When do I receive a tax invoice ?
The narration service is purchased through the website and after making the payment online you will receive a tax invoice receipt automatically to the email address you entered during the sign up process.
How do I install the jingle and narration file on my phone, mobile or IVR ?
There are 2 simple options to receiving your file including:
Option 1: We will provide a form for sending your audio jingle direct to the respective telecommunication provider Click here
Option 2: You contact your telecommunication provider and send them the narration audio file and application form Click here
* Important Notice: Before ordering your new business jingle, please check with your telcommunication provider that you are able to upload your new audio jingle to your phone and which format is required to provide them.
How do I order a business jingle ?
On the purchase page Jingle Online please follow the simple steps including choosing an announcer, language, background music and text. Then simply review and confirm your order and make payment. We shall contact you once we have received the order to help you with writing your custom script, only once you are satisfied with your script only then we will send it to recording.
How quickly will I receive the narration file ?
Production and delivery will take between 1-4 business days to complete depending on complexity. With over 500 positive recommendations to date, we are highly confident you will be more then satisfied with the results and we also look forwards to your positive review.
Do I have to purchase the jingle Online ?
The quick answer is no and of course you can contact us by phone or email as an alternative method of signing up. We also offer full support throughout the sign up process.
Naturally we always recommend customers sign up via the online payment system to avoid any errors regarding choice of announcer, background music and lyrics.
Simply go to the payment page Jingle Online and go through the simple and logical steps in creating your perfect solution including choosing an announcer, language, background music and desired text followed by reviewing the order and then making payment.
Once we receive your order we will contact you to create you a custom script, only with your confirmation will send it for recording not before.
How professional will the finished product be ?
The finished product will indeed be outstanding and certainly above and beyond your expectations. You can hear numerous examples of narration to see which one suits your business best and achieves your desired goal.
Can I hear the jingle before I approve and make payment ?
Once you have completed and confirmed your order online, it then moves swiftly into production and thus at that point the order cannot be changed nor altered. You are of course welcome to contact our dedicated customer service team for help during the online checkout process for assistance with choosing a narrator, background music and lyrics.
We also contact you once you have placed your order to help you re-write your custom script until its perfect only then we will send it for recording, NOT BEFORE.
Will the sound quality be the same as the samples online ?
The quality of the sound samples online is absolutely identical to that of the finished product we will produce for you. We also highly recommend listening to examples of the announcer you have chosen before ordering so as to assess their narration abilities and how well they complement the image you are trying to present. Click here
Furthermore, we also recommend listening to various examples by sector of finished jingles in order to get an idea of how your finished jingle may sound.
Will the recording sound exactly the way I want ?
We will of course do our very best to achieve the most polished and refined finished product possible and please feel free to leave specific comments and feedback during the online ordering process which we will of course take on board and incorporate accordingly.
Can you help with the script writing for my narration ?
Should you require extra assistance concerning the actual narration script, we recommend using the example templates available within the online checkout process which you can directly incorporate into your order. Click here You may also send us the text you require us to proof read and one of our expert advisors will review and come back to you with edits and recommendations. As the leading provider of narration services, we also offer expert language translation services for a small additional fee. Contact us
How do I decide between an announcer or a narrator ?
We highly recommend choosing a narrator that complements your business genre and industry sector as well as the image you wish to portray to your target audience. Speak with one of our advisors today for our expert opinion! Contact us
How do I decide between an announcer or a narrator ?
We highly recommend choosing a narrator that complements your business genre and industry sector as well as the image you wish to portray to your target audience. Speak with one of our advisors today for our expert opinion! Contact us
Can I do the narration myself by simply talking into a microphone ?
This is a common misconception and therefore the answer is simply no. A fully comprehensive narration service requires a professional voice using highly specialised equipment including background music, copyright issues and text proofreading. We have evolved and enhanced our service over the years to ensure we create a highly professional and quality finished product of the highest standards which cannot be compared to an amateur music free alternative of subordinate standing.
Am I able to send you my background music of choice ?
The simple answer is no as it would not meet the quality standards nor legal requirements needed. We have a plethora or wide ranging music categories in various styles complimenting specific industry sectors and markets and thus all the hard work has already been done for you in enabling your business to achieve the best possible finished product that will without doubt amaze and dazzle your audience!
Can I download and use background music myself ?
It may seem a simple task to directly download music from YouTube or another platform in MP3 format for free, however there are a number of technical issues that may arise as a result, including a real risk of copyright infringement leading to an inevitable litigation resulting in heavy fines. We therefore do not permit clients to walk down this path as we cannot be held accountable and liable for music outside our sphere of the online available catalogues that do indeed meet all legal standards.
This is why our database of professionally approved personal music is the best possible choice and can indeed be the background music for any message you choose.
Am I able to buy the music itself ?
We do not only sell music directly. Our service offers a professional, enhanced and fully functional Business jingle, voicemail and router narration solutions at an affordable price and meeting with all legal and quality standards required according to government and industry guidelines.
Get a Message On Hold for free ?
We create a bespoke business message on hold for your business operation performed by a professional announcer using expert technical equipment including background music and proofreading of text which will indeed be copyright protected for your use only once the process is complete! There is a one off payment for the service and we are abundantly confident you will be absolutely delighted with the results.
30 Second Narration – Telecommuncation Update
Following the requirement by some telecommunication providers to allow only up to 30 seconds of recording time, it is essential that the text be no more than 45 words maximum in order to allow the narrator time and scope to announce the recording in the best possible way.
View the List of Telecommunication Providers Here
According to Accessibility Regulation 33, when the service or information about the service, is provided through recorded information within a call routing system, it will be accessible by one of the following means:
- Recording in simple language and at a slow pace, without background music, which will be played at the beginning of the delivery of the recorded information and in all the languages in which the information is given to the general public.
- Referral at the beginning of a call for service by a call centre.
לרכישה אונליין – תשלום חד פעמי
צור קשר
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